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Privacy Policy

This policy (together with our Terms & Conditions and Cookies Policy) sets out the basis on which any personally identifiable information and data (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. This policy applies to our websites, applications, tools, promotions, email communications, log-in accounts and any other services operated by us (the “gohotelscanner Services”).
www.gohotelscanner.com is committed to protecting and respecting your privacy; and we make it our highest priority to safeguard the confidentiality of any and all personal details you provide to us. As a visitor or user of the gohotelscanner services; you have the right to know and understand our information privacy practices before providing us with any of your personal details.
By using the Gohotelscanner Services, you are deemed to consent to our use of your Personal Data in accordance with this policy.
The Gohotelscanner Services are not intended for children under 14 years of age; and no one under the age of 14 may provide any information to, on or via the Gohotelscanner Services. We do not knowingly collect Personal Data from children under 14; and if we learn that we have collected or received Personal Data from a child under 14, we will delete that information.
It is our policy to post any changes we make to our privacy policy on this page; which we recommend that you visit on a regular basis to check for any changes.

What type of information do we collect?

We do collect information provided by you; when you subscribe to receive or make use of any of our services in the form of offers/newsletters. For example; when you subscribe with us; we ask you for your name, email address, and country of residence. This is in order to send you relevant newsletters and ongoing offers.
We automatically collect certain information, passively, as a result of your use of the Gohotelscanner Services. This information is linked to the device you use to access the Gohotelscanner Services and includes your IP address, operating system, browser type, referring URLs, page views, access times and your geographical location.
We also collect information provided to us; when you connect to the Gohotelscanner Services from a third party application, social networking site (such as Facebook, Google+ or Twitter) or any other website (such as a promotion partner).

Use of information

We will use the information, that we gather about you, in the following ways:
  1. to verify your authorization to access certain features;
  2. to enable you to access and use the services you select to receive;
  3. to optimise the Gohotelscanner Services;
  4. to analyse user behavior and trends in order to improve and understand how people use our services;
  5. to generate aggregated sets of non-personally identifiable information in order to inform business decisions and to power elements of some of the Gohotelscanner Services as follows :
  • where you have requested that we do so or to respond to communications you have sent us;
  • where it is necessary to notify you about changes or updates to our services;
  • to provide notifications or newsletters you have subscribed to, including to your mobile device; where you have opted-in or as permitted by law, to send you marketing emails from a Gohotelscanner address regarding our services or those of our partners. You can opt-out of receiving such emails by sending us a mail at contact@gohotelscanner.com stating “unsubscribe” in subject line.
As noted above; you may be asked to provide address, passport number and credit/debit card or other payment information to the relevant booking partner when you are making a travel reservation or booking from within a Gohotelscanner Service. In such circumstances, that information will be collected and used only for the purpose of processing your booking or, where you ask us to save it, for the purpose of auto-filling your details for future bookings. Sometimes the browser you are using to access the Gohotelscanner Services may offer to save your payment details for auto-fill purposes (separately to Gohotelscanner). In such circumstances, your payment details will be stored locally on your device or otherwise in accordance with your chosen browser’s privacy policy.

Disclosure of your information

We will never sell your Personal Data to third parties; we also do not share or provide your Personal Data to third parties.
Where you are making a travel reservation or booking from within a Gohotelscanner Service, we do not transfer or provide any Personal Data. Our partners/travel service providers collect that data; with whom you are making your reservation or booking for use in accordance with their own terms and conditions and privacy policy.
We may share your information with our affiliate companies within the Gohotelscanner corporate group, for sending you offers/newsletters that promote our services. There is always an ‘unsubscribe’ option available to the user which he can opt to stop receiving offers/newsletters.

Data Storage

All Personal Data that you provide to us is stored on secure servers. At present, we use servers located in US region. We ensure that adequate measures are in place to protect the security of your Personal Data. We limit access to your Personal Data to employees; whom we believe have a legitimate need to come into contact with that information, in order to fulfill their role and provide products or services to you.
Unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our websites or other Gohotelscanner Services; any transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to try to prevent unauthorised access.

Cookies and tracking tools

We use cookies and tracking tools to collect aggregated usage and demographic information about our users over time. For example, we use Google Analytics to help us analyse the use of the Gohotelscanner Services and to understand the effectiveness of our marketing activities. You can find out more about how we use cookies by reading our Cookies Policy.

Third party websites

The Gohotelscanner Services contain links to third party websites which you may be redirected to. Please be aware that we are not responsible for the privacy practices of such third party websites. We encourage you to read the privacy statements/policies of each and every third party website that you link out to from the Gohotelscanner Services.
In order to provide you with a useful social experience when using Gohotelscanner Services, we may give you the option to export information to third party applications and websites, including social networking sites such as Facebook or Twitter. When exporting such information you may be disclosing your information to the individuals or organisations responsible for operating and maintaining such third party applications and sites, and your information may be accessible by others visiting or using those applications or sites. We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.

Accessing your Personal Data

In accordance with applicable law, you have the right to find out what Personal Data we hold about you at any time. (For your information; we only have your name, email id, and country of residence if you have subscribed to our newsletter.)  Where you wish to make such a request, please submit it in writing to www.gohotelscanner.com, KPM Global Technologies, 57, Kloosterlaan, 1216 NJ, Hilversum, The Netherlands marked for the attention to ‘Director’ ”.
You have the right to ask us not to process your Personal Data for marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us at any time. You can also opt-out of receiving any marketing emails by clicking the unsubscribe link contained at the bottom of such emails.

Contacting Us

If you have any questions about this policy, please contact us at email : contact@gohotelscanner.com. Alternatively, you can write to us at www.gohotelscanner.com, KPM Global Technologies, 57 Kloosterlaan, 1216 NJ, Hilversum, The Netherlands marked for the attention to ‘Director’.